Into Esinayo
Ubungcali kunye nobuGcisa
Abasebenzi
Inkampani inoluhlu olubanzi lwabasebenzi abaqeqeshiweyo kunye nobugcisa, kwaye ngokuqhubekayo yazisa izixhobo zokuvavanya imveliso yomgangatho ophezulu.Iimveliso ziye zadlula kuqala i-ISO 9001: isiqinisekiso senkqubo yokulawula umgangatho we-2000, isiqinisekiso senkqubo yokukhusela indalo kunye nesatifikethi se-3C, kwaye iimveliso ziphumelele ukuhlolwa nguMphathiswa woShishino lwaMandla kunye neZiko leSayensi yaMandla kunye neTekhnoloji.
Ngomgangatho wayo obalaseleyo kunye nenkonzo enomdla, inkampani iye yamkelwa kakhulu linani elikhulu labathengi.
Umbono weNkonzo
Ukuze uqonde injongo "yokusebenzela umsebenzisi, ukuba noxanduva lomsebenzisi kunye nokwanelisa abasebenzisi", ezi zibophelelo zilandelayo zenziwe kubasebenzisi malunga nomgangatho wemveliso kunye nenkonzo:
1. Inkampani yethu iqinisekisa ukuba amakhonkco emveliso aya kuphunyezwa ngokungqongqo ngokuhambelana ne-ISO9001 inkqubo yokuqinisekisa umgangatho.Kungakhathaliseki ukuba kwinkqubo yoyilo lwemveliso, imveliso kunye nokuveliswa, ukuhlolwa kwemveliso, siya kuqhagamshelana ngokusondeleyo nabasebenzisi kunye nomnini, ingxelo efanelekileyo ngolwazi, kunye nokwamkela abasebenzisi kunye nabanini ukuba batyelele inkampani yethu nangaliphi na ixesha.
2. Kwizixhobo kunye neemveliso ezixhasa iiprojekthi eziphambili, ukuhanjiswa kuya kuqinisekiswa ngokweemfuno zekhontrakthi.Ukuba iinkonzo zobugcisa ziyafuneka, abasebenzi benkonzo yobugcisa baya kuthunyelwa ukuba bathathe inxaxheba ekuvuthweni kokwamkelwa kunye nokufakwa kwesikhokelo kunye nokugunyaziswa de kube isixhobo sisebenza ngokuqhelekileyo.
3. Ukuqinisekisa ukuba abasebenzisi banikezelwa ngokugqwesileyo kwangaphambi kokuthengisa, ukuthengisa kunye neenkonzo emva kokuthengisa, ngaphambi kokuthengisa, umsebenzisi ukwaziswa ngokupheleleyo ekusebenzeni kunye nokusetyenziswa kweendlela zeemveliso, kwaye anike ulwazi olufanelekileyo.Kunyanzelekile ukuba umeme umceli ukuba athathe inxaxheba ekuphononongweni koyilo lobugcisa bomthengisi xa kuyimfuneko.
4. Ukubonelela umthengi ngoqeqesho lweshishini kufakelo lwezixhobo, ugunyaziso, ukusetyenziswa nokugcinwa kweteknoloji ngokweemfuno zomsebenzisi.Ukulandelela kunye nokufikelela kubulunga babasebenzisi abaphambili, ukuphucula ukusebenza kwemveliso kunye nokuphucula umgangatho wemveliso ngokweemfuno zabasebenzisi.
5. Isixhobo (imveliso) sikwixesha lewaranti kwiinyanga ezili-12.Sinoxanduva lweengxaki zekhwalithi ngexesha lewaranti, kwaye siphumeze "Iziqinisekiso ezintathu" (ukulungisa, ukutshintshwa kunye nokubuyisela).
6. Iimveliso ezingaphaya kwexesha elithi "IziQinisekiso eziThathu" ziya kuqinisekisa ukuba izincedisi zolondolozo zibonelelwe kwaye umsebenzi wenkonzo yolondolozo uya kwenziwa ngokweemfuno zabasebenzisi.Kwiimveliso zezixhobo kunye namalungu asengozini, ixabiso lomzi-mveliso likhethwa ngokukhethekileyo.
7. Emva kokufumana ulwazi lwengxaki esemgangathweni olubonakaliswe ngumsebenzisi, phendula okanye uthumele abasebenzi benkonzo kwiiyure ze-2 ukuba bafike kwisayithi ngokukhawuleza ukuqinisekisa ukuba umsebenzisi akanelisekanga kwaye inkonzo ayiyi kuyeka.
Ukujongana nenkulungwane yama-21 ezele yimingeni kunye namathuba, siya kuqhubeka siphucula kwaye sigqithise ngokwethu, sibambe ifilosofi yenkampani "yomthengi wokuqala, umgangatho ophezulu, ulawulo olusebenzayo kunye nodumo olunyanisekileyo", sisebenzisana ngokunyanisekileyo nabarhwebi basekhaya nabangaphandle abanomgangatho othembekileyo, okhuphisanayo. ixabiso, inkonzo egqibeleleyo necingisisiweyo, yabelana ngovuyo lokudala impumelelo, kwaye uqhubela phambili kwikamva elizuke ngakumbi ngonaphakade!